Engineering Assistant
(Location : Kl / Pj / Tpm Cyberjaya )

Description

•	Attend to customer service call.
•	Evaluating and solving problem.
•	Assisting in equipment installation.
•	Liasing with and working along with technical sales.
•	Provide service and repair of customer equipments.
•	Provide preventive maintenance service to customer.
•	Monitoring and provide feedback to product performance.
•	Providing report and feedback on customer service request.
•	Developing and maintaining good customer relationship.
•	Making recommendation to maintenance techincian.
•	Offering feedback on future product development.
•	Provide documentation, diagnosis and repair of technical issues.
•	Answer specific requests for technical assistance in timely manner.

Qualifications

1. Bachelors Degree in IT, compuer science, computer study, etc.
2. Able to communicate well people in English.
3. Industrial Certification ( Dell, IBM & HP )
4. MIcrosoft Certification, such as MCSE,MCSA etc
5. A plus or server certification.

Skills & Knowledge:
1. Communication:good verbal, written and listening skill
2. Problem solving: Able to solve technical problems.
3. Interpersonal skill: Able to work well with people.
4. Decision making: Able to making decision with minimum supervision.
5. Leader skill: Able to lead and coordinate people to work effectively and efficiently.

Personal Characteristics:
1. Responsible: able to take responsibility and owernership.
2. Friendly and have positive thinking.
3. Flexible: willing to take up any task that assigned to him.
4. Integrity: Honest and trusted person.
5. Self-management: Able to work indepenently with less supervision.

Jobseekers kindly email us  your latest word format resume to feedback[a]starweb.com.my* .

For  ict professional  person  who are  looking for better career  opportunity  in IT  or Telecommunication field on other position  are  encourage to email us your latest word format of resume  to above email address, our consultant  will reply or contact  you .

* Correct email address is with @ , [a] is for security purposed only.