Systems Engineer
(Location : Kl / Pj / Tpm Cyberjaya )

Description

Technical

•	Need to have good working knowledge of server hardware, operating systems and back-office products
•	*2 years working experience in Windows Server System administration (including basic administration, security, networking, backup, monitoring, and virus scan activities) with acceptable knowledge of TCP/IP protocol, Web Services (IIS), DNS & DHCP, Firewall and Network protocols.
•	Good working knowledge in Remote access tools and console (PCAnywhere or VNC or Terminal Server, or Citrix) & any management console
•	Good understanding and working experience in Windows Active Directory
•	Good understanding of and working experience in installing Operating Systems patches and Windows Service Packs will be added advantages
•	Good knowledge of troubleshooting and root cause analysis.
•	Working experience in clusters management in Windows Server environments will be added advantage
•	Working experience in basic database administration, like startup and shutdown of databases, shrinking database transaction logs will be added advantage
•	Familiar with LAN environment on Hardware/Peripheral maintenance and troubleshooting skills will be added advantage
•	Knowledge of ticketing tools such Remedy or HP Openview monitoring will be a plus
•	Good communication and customer service skills and the ability and desire to work in a collaborative team environment

Soft Skills

•	Customer focus
•	Strong interpersonal and telephone skills
•	Ability to troubleshoot and resolve problems in a systematic and logical manner. Maintain good communications with all relevant parties throughout troubleshooting process.
•	High level of initiative and extremely motivated
•	Demonstrates keen interest in continuous learning and professional development
•	Ability to multi-task and prioritize assigned tasks, problems and requests.
•	Must be fluent in the English language with proficiency in written and verbal English communication skills
•	Ability to collaborate and cooperate with other members of team, and members of other teams.
•	Ability to identify problems and issues (technical, process, people, etc.) encountered and highlight to team leads and managers.
•	Ability to understand written instructions
•	Excellent interpersonal skills, able to work in a team and independently if necessary.
•	Ability to work in a high pressure environment
•	Willing to be on 24x7 stand by
•	Willingness to work after-hours as needed or required;

General Scope of Work

•	Responsible for administrating, monitoring and maintenance of servers, server software, system and system/server security.
•	Ensure service availability and reliability of Windows platform servers and resolve incidents within target as specified in the Service Level Agreement
•	Handle requests and break-fix tasks in a run-and-maintain operating environment
•	Participate in identifying the root cause analysis of repeating problems and escalate to the responsible party for recovery and future prevention
•	Involve in new projects implementation and responsible for post and pre implementation support and documentation
•	To provide day-to-day support to customer queries
•	Need to have good analytical and problem solving skills;
•	Work effectively as part of a technical team;
•	Be committed to offering a professional service of the highest standard to all clients;
•	Have a disciplined approach in one’s work;
•	Deal confidently and in a professional manner with vendors and clients;
•	Be self-motivated and self-driven.

Qualifications

Certifications

•	Microsoft Certified Professional (MCP) - Good to Have
•	Microsoft Certified Systems Administrator (MCSA) – Good to have
•	Microsoft Certified Systems Engineer (MCSE) – Good to Have

Experience

•	Bachelors Degree in any discipline - Minimum of 2 years relevant experience in IT
	OR
•	Diploma in IT - Minimum of 3 years relevant experience in IT

Jobseekers kindly email us  your latest word format resume to feedback[a]starweb.com.my* .

For  ict professional  person  who are  looking for better career  opportunity  in IT  or Telecommunication field on other position  are  encourage to email us your latest word format of resume  to above email address, our consultant  will reply or contact  you .

* Correct email address is with @ , [a] is for security purposed only.