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3 to 4 years working experience in managing complex, mission critical, enterprise level Windows environments with Windows 2000 and Windows 2003 servers
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Define, design, consult, and lead the technical components/solutions for Windows server support including interfacing with other domains/services. |
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Perform problem management which includes identifying and documenting the root cause of problems and suggesting corrective actions that will eliminate the root cause. Resolve complicated problems related to Windows server technology. |
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Perform release to production for the release of new components, service functions, new products/technology, infrastructure server integration or end-to-end service to make sure that the implemented production copy fulfills business requirements according to specifications. |
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Manage enterprise level projects involving upgrades, patches, etc. of Windows servers. |
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Manage Windows terminal services. |
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Hardware knowledge of and experience in managing HP and Compaq servers. |
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Working experience in using Microsoft resource kit tools. |
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Experience in working with SAN and NAS, storage and backup/recovery solutions, DRP, BCP, security and anti-virus. |
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Experience in managing Active Directory, DHCP, DNS and WINS, including forest upgrade, AD replication and restore. |
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Good understanding of and experience in managing enterprise level security and anti-virus on Windows servers. |
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Working experience in Microsoft clusters and Citrix administration. |
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Working experience in Microsoft virtual server, VMWare and other virtual machine environments. |
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Experience in Microsoft Systems Management Server. |
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Networking experience - ability to collaborate with networking team. |
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Network load balancing experience. |
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Enterprise level knowledge in Windows scripting. |
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Experience in system and network monitoring tools, e.g. Openview. |
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Microsoft IIS and SQL Server knowledge - ability to collaborate with partners in supporting these applications. |
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Good understanding of server hardware, storage hardware, network hardware and able to correctly size hardware (e.g. cpu, memory, disk, network, etc.) for new server installations and also upgrades. |
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Good understanding of and working experience in capacity planning and management, proactively provide recommendations (including, but not limited to, hardware and software upgrades) in order to achieve required service levels in terms of scalability, reliability, availability, performance, security, business continuity, etc. |
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Good understanding of and working experience in troubleshooting performance problems on any server (which may be due to application problems), able to identify server resources experiencing bottlenecks e.g. cpu, memory, disk, network, etc. |
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Provide leadership to the team. |
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Maintain high level of technical competency in relevant technologies in the team. |
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Develop and maintain strong process orientation in the team. |
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IT project management experience. |
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Provide leadership to the team. |
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Maintain high level of technical competency in relevant technologies in the team. |
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Develop and maintain strong process orientation in the team. |
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IT project management experience. |
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ITSM/ITIL knowledge. |
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Ability to perform system administration tasks with little or no supervision, follow documented procedures and processes, and also develop procedures and processes for the team when necessary. |
